Super excited for our Japan trip with lots of adventures lined up! We booked our tickets at the beginning of 2023 with the hope that Japan will fully reopen and there will be little or no Covid restrictions when we travel. Thankfully, it worked out.
As of June 2023, foreign visitors can visit Japan via the normal process. We only filled up an immigration form and a custom declaration form. Both forms were distributed to us during our flight.
We were flying Scoot into Kansai. TR818 departs Singapore at 6.15am and is scheduled to arrive Kansai Osaka at 1.45pm. This allows us to continue our journey to Kyoto via an express train.
TL:RD: ⏳
✅ Smooth boarding
✅ Clean seats
✅ Clean lavatory
😒 Self check counter failed, resulted a 30 min check-in time
Flight Details ℹ️
Airline: Scoot
Flight route: Singapore 🇸🇬 – Kansai Osaka (KIX), Japan 🇯🇵
Flight number: TR818
Aircraft type: Boeing 787-8 Dreamliner
Airport: Changi Airport Terminal 1
Check-in 🧳 🛩️
Self-checkin machine directed us to approach the counter for check-in, potentially due to the need for document check. We tried online check in to avoid the queue but the website took ages to load.
We ended up checking in and getting our bag dropped via the counter. The whole process took 30 minutes, even longer if you don’t have priority access.
When it comes to self check-in and online check in, Scoot has much to learn from AirAsia.
Boarding 🎟
The whole process was quite efficient with everybody eager to get on the plane due the slight delay. Plenty of overhead storage bins. Scoot has a 10kg carry on allowance vs most airlines that only allows 7kg carry on.
Seat 💺
Our plane’s seat configuration was 3-3-3. My seat had more cushion vs other Scoot 787 I took on recently. I set the bar really low for this.
Food 🍽
We didn’t of preorder any food, either there was no vegetarian option, or it was pathetic.
Though, the crew were totally fine with us eating our packed snacks.
Lavatory 🚻
Kudos! The washrooms were well kept throughout the flight with almost full capacity!
Service🛂
The cabin crews were pretty smiley and attentive. Unfortunately the placement of the service button, a design flaw, caused a lot of unnecessary approach of the crews.
Overall thoughts💬
It was an uneventful flight, we had our space and sleep. Everyone was being really considerate. We recommend Scoot for no frills flying. After we deplaned, we took an airport shuttle train into the main building where you go through immigration and proceed to collect your luggage. The whole process from deplaning to picking up our luggage took 40 minutes.
